Journeys you switch on
For gyms, pools & leisure centres
See who shows up. Keep them coming.
Members join the Wi-Fi every visit, which makes it the most reliable attendance signal you have. Use it: a lapse alert after three weeks, a class reminder, a review request after a good month.
People stop coming long before they cancel.
Wi-Fi sign-ins show the drop. A win-back automation sends a friendly nudge after 21 days.
Day-pass visitors never become members.
A welcome journey with a joining offer, sent to visitors who opted in.
Peak hours are packed, mornings are empty.
The busiest-hours heatmap makes the case for an off-peak offer, and the campaign sends it.
The gym playbook
Three journeys. Switched on in a minute.
- Lapse alert
21 days without a sign-in triggers a "we miss you" message with a class suggestion.
- Day-pass to member
Visitors who opt in get a joining offer with a single-use code.
- Review after a streak
After eight visits in a month, a review request. People who show up are your best reviewers.
A 1,200-member gym, worked example
Assumes 2,000 sign-ins a week and 30% email opt-in among new joiners. Illustrative only.21 days
lapse alert threshold
1
guest list across gym, pool and café
£139
per month, 3-5 access points, Engage
Busiest hours, per site
What gyms use most
- Gym login template, phone or email sign-in
- Returning-visitor rate and busiest-hours heatmap
- Win-back, welcome and review automations
- SMS campaigns for class reminders (opt-in only)
- Segments by visit frequency
- Access point offline alerts
- Mailchimp / Klaviyo / HubSpot sync
Questions gyms ask
Can members stay connected without logging in every time?
Yes. Returning devices reconnect automatically for as long as you choose, and each reconnection counts as a visit.
Does it replace our membership system?
No. It sits alongside it. Use Zapier / Make or the REST API to pass sign-ins or opt-ins to your membership CRM.
Is SMS marketing allowed?
Only with an explicit, separate SMS consent, which the portal records. Every message carries an opt-out.
Try it on your own Wi-Fi this week.
14 days free. No card. Cancel in one click.